Shipping Policy

Processing Time

  • Orders are processed within 1–3 business days.

  • You will receive a confirmation email once your order is shipped.

Shipping Methods & Delivery Time

  • Standard Shipping (free): 7–20 business days

  • Expedited Shipping: 2–5 business days

  • International Shipping: 7–21 business days (varies by destination)

Shipping Costs

  • We offer free shipping on all orders.

  • On the checkout page, a small fee (less than $5) may appear; this is a nominal processing/tip fee for warehouse staff.

  • Free shipping promotions are automatically applied and clearly stated at checkout.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can use this number to track your package online.

Lost or Damaged Packages

  • Please contact us immediately at info@zephyrstrider.com if your package is lost or arrives damaged.

  • We will work with the shipping provider to resolve the issue or provide a replacement.