Frequently Asked Questions (FAQ)

FAQ — Tactical Gloves
1. Where do you ship from?

Our tactical gloves are shipped from our partnered fulfillment centers, depending on product availability and destination. This allows us to efficiently serve customers worldwide.

2. Do you ship internationally?

Yes. We ship our tactical gloves to customers around the world.
Delivery times vary by country, and final transit time depends on your local postal or courier services.

3. How long does shipping take to the United States?

For U.S. customers, delivery typically takes 8–20 business days.
During major holidays or sales events, processing and delivery times may be longer due to increased order volume. Any updates or delays will be announced on our website.

4. Why is there a small fee (under $5) at checkout?

This small fee is not shipping cost. It is a handling and processing fee used to support our warehouse staff during order preparation.
All products themselves already include shipping costs.

5. How can I track my order?

Once your order is shipped, you will receive a tracking number via email.
Simply click the link provided or enter the number on our tracking page to see your delivery status.

6. How long does processing take before shipping?

Processing usually takes 1–3 business days, depending on order volume and product availability.

7. Can I change my shipping address after placing an order?

If your order has not been processed yet, we can update the shipping address.
Please contact us as soon as possible with your order number and the correct address.

8. What if I didn’t receive my confirmation email?

Please check your spam or promotions folder.
If you still cannot find it, contact us and we will resend your order confirmation.

9. What payment methods do you accept?

We support major payment methods including credit/debit cards and other secure online payment options available at checkout.

10. How do I contact customer support?

You can reach us at:
📧 Email: info@zephyrstrider.com

Our support team will respond as soon as possible.