Refund Policy
Overview
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your tactical gloves, please review our refund policy below.
Eligibility for Refunds
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Items must be returned within 30 days of delivery.
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Products must be in unused, original condition with all tags and packaging intact.
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Customized or personalized items are not eligible for refunds unless defective.
Non-Refundable Items
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Gift cards
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Items damaged due to misuse or improper care
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Personalized/customized gloves (unless defective)
How to Request a Refund
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Contact our support team at info@zephyrstrider.com with your order number and reason for return.
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We will provide instructions for returning your item.
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Once the item is received and inspected, a refund will be issued to your original payment method.
Processing Time
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Refunds are usually processed within 5–10 business days after receiving the returned item.
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Shipping fees are non-refundable.